Documents – Travel Awareness

Please select a document to download from the list below:

Health & Transport

Do you need advice about travelling to and from your medical appointment?

The Transport to Healthcare Information Centre (THInC) can help. They provide practical transport advice for people who have difficulty getting to and from medical appointments in Grampian.

The service provides a dedicated telephone service offering guidance on accessing suitable transport options to get to and from appointments when they have no means of personal transport. The centre can provide details of suitable bus or train times, contact telephone numbers and other services such as local dial-a-bus or voluntary car schemes.

Please note that THInC does not book transport but can assist with travel advice.

The centre is the first of its kind in the UK and is a joint initiative between Aberdeen City Council, Aberdeenshire Council, Moray Council, NHS Grampian, The Scottish Ambulance Service and Nestrans.  THInC is one of the projects taken forward as part of the Health and Transport Action Plan.

Please call THInC on 01467 536111 between 9am-5pm, Monday to Friday. Calls are charged at local rate. You can also email

For more information on health and transport contact:

Andrew Stewart
Health & Transport Action Plan Programme Manager
(A jointly funded post by NHS Grampian & Nestrans)

Tel: 01467 537803


Health & Transport Action Plan

In 2008, the North East Scotland Joint Public Sector Group approved a Health & Transport Action Plan (HTAP) for the region. The HTAP had been developed by NHS Grampian, Nestrans and their partners, and set out long-term strategic actions to improve integration between transport and health outcomes.

The document was refreshed in 2014, it has been updated in the light of lessons learned during the delivery of HTAP since 2008 and of changes to the funding environment, to policy and regulation. This refresh also accounts for initial considerations of the deeper integration of the delivery of health and social care services arising from the Public Bodies (Joint Working) bill.

Health & Transport Action Plan (HTAP) Annual Report 16/17

Final Report Refresh July 2014

Background Study – March 2008

Consultative Draft Report – March 2008

Final Report – July 2008

Access to ARI by Bus Leaflet

Access to Foresterhill Health Campus by Bus Leaflet

Nestrans Travel Planning Strategy

In 2009 Nestrans, through Getabout, refreshed their travel planning strategy. The objective of the strategy is to aid the social, economic, health and environmental development of North East Scotland.

Nestrans Travel Planning Strategy